Frequently Asked Questions

Everything you need to know.

Direct answers about ActivePure technology, products and indoor purification.

FAQ

UAE & Everyday Use

6 questions
An air purifier can form part of a practical indoor air-quality strategy during dusty conditions in the UAE. ActivePure solutions are designed to support cleaner indoor environments, while filtration in applicable units can also help manage airborne particles. The right solution depends on your room size, layout and the type of contaminants you want to address.
It can be useful, particularly in apartments affected by outdoor dust, construction activity, indoor odours, limited ventilation or humidity-related concerns. The most suitable setup depends on the apartment size, number of rooms and where the unit will be used.
ActivePure systems are designed for continuous air and surface purification in occupied indoor spaces. Depending on the product selected, a solution can be used in meeting rooms, individual offices, open workspaces or integrated into an HVAC system for wider coverage.
ActivePure Technology has been tested against mould and fungal contaminants and may help reduce airborne and surface microbial burden when used as directed. However, an air-purification system does not replace professional mould remediation or the need to correct moisture, leaks or humidity problems that are causing mould growth.
Certain ActivePure solutions are designed to help reduce unwanted odours and volatile organic compounds as part of their air-treatment process. Results depend on the source and severity of the odour, so persistent problems should also be addressed at their source.
ActivePure solutions can be used in residential environments, including homes with pets. Depending on the unit, filtration may also help manage airborne particles such as pet dander. Product placement and sizing should be selected according to the space.

FAQ

Technology

5 questions
ActivePure is an active air and surface purification technology rather than simply a passive filter. Traditional filtration works by drawing air through filter media and capturing particles. ActivePure technology is designed to operate continuously within the indoor environment. Some ActivePure products also include conventional filtration, so the technologies can work together rather than being mutually exclusive.
According to ActivePure's published technical FAQ, ActivePure devices tested under applicable California Air Resources Board standards have met the required ozone-emission limits, with tested models showing negligible or non-existent ozone production under the referenced testing. Certification and specifications can vary by model, so customers should refer to the documentation for the specific product they are considering.
ActivePure cites independent field-condition testing in which measured titanium dioxide levels were reported below levels of concern. Customers who require technical documentation for a particular application can contact the ActivePure UAE team for the relevant supporting information.
No. ActivePure is not a ventilation system. Ventilation, filtration, source control and air purification perform different functions and can form part of the same indoor air-quality strategy. The appropriate combination depends on the building, HVAC system and intended use of the space.
Traditional UVGI relies on contaminants receiving sufficient direct ultraviolet exposure. ActivePure uses a different purification approach designed for continuous operation in occupied environments. The technologies should be evaluated according to the specific application rather than treated as identical solutions.

FAQ

Products & Installation

7 questions
Portable solutions such as Beyond Guardian Air and Pure & Clean are designed for flexible indoor use and may be suitable for homes and apartments. The best choice depends on room size, layout and the type of purification required. Our UAE team can help assess the space before recommending a product.
For individual rooms or smaller workspaces, portable units may be appropriate. For businesses that want purification integrated into the building's air-conditioning system, the HVAC Induct Air Purifier may be more suitable. Larger or more complex sites should be assessed before a recommendation is made.
Yes. The ActivePure UAE range includes an HVAC Induct Air Purifier designed for installation within compatible HVAC systems. This allows purification technology to be integrated into the building's existing air-distribution system. Installation suitability should be confirmed for the specific HVAC configuration.
Yes. Aerus Mobile is a compact portable solution designed for flexible placement and includes vehicle and AC power options, making it suitable for cars and other compact environments.
Pure Cloud is a discreet ceiling-mounted purification solution designed for spaces where a portable floor or desk unit may not be ideal. It is intended to integrate into a standard ceiling area and provide continuous operation.
Portable ActivePure units generally require no HVAC modification and can begin operating once they are correctly positioned and connected. Induct systems require installation within a compatible HVAC system. ActivePure's published guidance states that many induct installations can be completed relatively quickly, but actual installation time in the UAE will depend on the building and HVAC setup.
Several products in the UAE range, including Beyond Guardian Air and Pure & Clean, are designed for continuous operation. Always follow the operating and maintenance instructions supplied with the specific model.

FAQ

Maintenance

2 questions
Maintenance depends on the model and operating environment. ActivePure's published guidance generally recommends annual replacement of ActivePure cells, while HEPA or activated-carbon filters in applicable products may require replacement approximately every 6 to 12 months. Dust-heavy UAE environments can affect filter life, so the product's actual condition and maintenance instructions should also be considered.
Yes. ActivePure UAE can help you compare available solutions, discuss the size and type of your indoor environment and provide guidance on product selection, installation and ongoing maintenance.

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